Realizing Your Marketing Plan through Online Advertising

Q: How can I use online advertising to expand my practice?

A: It’s easier than you think.

Marketing is a crucial part of any optical practice management plan, and with the Internet we have one of the most powerful tools ever created for putting our plans into action. More than with radio, television, and newspapers, you can use the Internet to harness broad-based yet extremely efficient advertising methods that will significantly enhance your practice. If you haven’t tried it yet, you should.

When optical practice management teams use traditional marketing methods—radio, television, and newspapers, as mentioned above—they miss out on a world of potential contacts. And that’s to say nothing of the cost of traditional advertising. Radio, television, and newspaper are simply more expensive. While these methods do reach customers, you can reach just as many people for a fraction of the cost with Internet advertising. That’s an opportunity to jump at.

No tool is better-suited than the Internet for reaching existing clients, past clients, and potential future clients. Online advertising is a 21st-century way of tackling a 20th-century issue—namely: I have a business, and I want clients for my business. How will I attract clients to my business?

The best way to advertise your practice on the Internet is through your own website. Make sure your patients know your URL and that your site is attractive and easily navigable. Collect patients’ e-mail addresses so you can send them updates that link back to your site, and watch as your number of daily visits increases.

Putting your marketing plan into action has never been easier. By spicing up your website, using business cards effectively, and getting patients’ e-mail contacts and communicating with them electronically, you will be well on your way to modernizing your practice and attracting new customers in the process. Who said optical management practice had to be difficult?

Optometric Websites – Time For Enhancement

There is an art to designing optometric websites—if you do it right, you’ll see an instant boost to your practice. And while a basic website is better than no website at all, going the extra mile can really expand your patient base. This is one case where attention to detail really pays off.

Here are a few tips culled from successful optometric websites that will have your own site getting all kinds of buzz:

Keep it User-Friendly. Given that many of your visitors might have varying degrees of vision impairment, this is a given. Providing a user-friendly environment gives your patients confidence in what you do and the services you provide.

Address the Basics. It may be hard to believe, but new websites often leave out important information like hours, directions, and services. Think about what you’d definitely want to see if you were a patient, and make sure it’s included on your website. Go a step further, even, and solicit feedback before going live—just to make sure you didn’t miss anything important.

Talk about Yourself. People want to know about you, so include some general “about” information, like the history of your practice, and short, individualized biographies of key staff. This will build trust and familiarity among your patients, a key step in actually retaining them.
Make Your Site Known. If people in your area don’t know about your site, they should. Get the word out through search engine optimization so your site will appear in local searches on Google, Yahoo, and other popular search engines. Sign up with Yahoo Local and Google Maps, too, so that patients know exactly where to find you.

Give Patients a Reason to Visit. Incentives, incentives, incentives! Including special offers, coupons, an opt-in newsletter, and other services that people will find useful will be a big plus for your website.

Go the Extra Mile. What can you put on your website that will benefit your patients the most? Interactive features like a glasses suggestion tool or real-time online scheduling rank high on this list. Including features like these will help your site stand out and will ensure return visits from your patients.
Optometric websites that focus on what patients want and need are generally successful. By following the tips above, you’ll be well on your way to establishing your presence on the Internet and using it to build your patient base.

Eye Care Practice Management in Today’s Competitive Marketplace

Growing your practice in today’s competitive marketplace is no easy task. Traditional means of getting the word out to your patients—ads in the Yellow Pages, newspapers, and on the radio—are effective, but also costly. How can you expand your practice without also paying more? Does optical practice management need to cost a lot?

Fortunately, it doesn’t. You can harness the power of the Internet to do all of the things that traditional advertising did for you, and at a fraction of the cost. Your current patient list is like a pot of gold waiting to be discovered. By revising your optical practice management to be in step with current best practices, you’ll be well on your way to outperforming the competition.

Here are some ways you can market to your current patient list:

o Write a periodic newsletter and send it to patients via e-mail.
o Build a better website. Include special offers to visitors, and offer them the opportunity to sign up for you e-newsletter.
o Ask visitors to return. It’s amazing what a simple, “Thank you, come again!” will do for your optical practice management. Courtesy counts.
o Ask for a referral. In other words, if you can tell a patient is happy with the service you’ve provided, see if they can’t recommend some of their friends, relatives, or co-workers to visit you. Make things easier by handing them a few extra business cards for good measure.

A quick note on the e-newsletter—make sure you get permission from the people to whom you intend to send it. Federal spam legislation now requires that people give you permission before you send an e-mail to them. By creating an “opt-in” for these patients, you’re following the guidelines and showing your courtesy at the same time.

Want to market to your current patient base effectively? Following the eye care practice management suggestions listed above will get you on the right path.

Increasing Revenue With A Modern Optometric Marketing Plan

You want to increase revenue, but how? The answer is simple, really: enhance your optometric marketing plan. Okay, but how do you do that?

A clue lies in the habits of today’s young people. They spend more time surfing the Internet than they do reading magazines, watching TV, or readings newspapers. But what does this mean for your practice, and your optometric marketing in general?

Simply put, the traditional marketing strategies employed by optometrists—reaching patients through the yellow pages and radio and television advertisements—are on their way out. If you want to reach customers in today’s day and age, you have to use the Internet. You can still use those traditional methods to connect with patients—in fact, some of them might still expect it, to some degree—but no contemporary optometric marketing plan is complete without using the Internet.

Your first stop should be Google. It’s the most popular search engine, and it’s how people will find you. Your website needs to be one of the first a prospective patient sees when he or she is looking for an optometrist in your area. Additionally, you should make sure that your website is listed in dmoz.org and Yahoo directories. Bottom line: if your patients can find you, they’re more likely to call you and make an appointment.

As far as your website goes, put up some interesting optometry-related articles that you think your patients would like to read. Send out an e-newsletter with coupons and an interesting article or two. You can then increase traffic to your website by taking your newsletters and placing them on article database sites like e-zinearticles.com.

Strategies like these are easy to implement and will make a big difference. The sooner you’re up on the web in a noticeable way, the quicker your optometric marketing plan will take flight.

Optometric Marketing on the Internet

What does your optometric marketing plan look like? A typical plan—successful, but typical—might rely on getting the word out to patients via the Yellow Pages and ads on radio and television. There’s nothing wrong with this approach in and of itself—except when you compare it with what you can do on the Internet.

If you want to increase revenue and see a steady stream of new patients, you need to be conversant with how the Internet and your optometric marketing plan can work together to produce results. The great thing about it all? It’s actually pretty easy!

First, consider the following: How do people—particularly young people—get their information today? Increasingly, it’s not from magazines, TV, or newspapers, but rather the World Wide Web. Your optometric marketing plan needs to take this into account. But how?

It’s one thing to be on the Internet, and another thing to be able to found there. Search engines like Google, Yahoo, and Metacrawler are you friends in this case, as are directories like dmoz.org. Make sure your site is listed and available to the major search engines. For starters, you can submit your site to Google here.

When you consider content for your website and other Internet-related matters, the following tips will make a difference:

• Send out an e-newsletter to patients who opt to receive it. Your newsletter should contain coupons redeemable for things like eyewear and contact lenses, as well as interesting optometry-related articles for your patients to peruse.

• While you’re at it, put some of those articles—or others you or your staff write—on your website, too. It’s a professional touch.

• Submit your articles to article database sites like e-zinearticles.com. Use the articles to link back to your site. This is a simple way to increase traffic.

While this is just the tip of the iceberg in terms of using the Internet to grow your practice, following the tips listed above will give you a great start. Your patients are moving forward—is your optometric marketing plan going with them?

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